What share of respondents say they would spend 1–5 minutes on a feedback survey?
Answer48%
24% would spend 6–10 minutes.
Source: SurveyMonkey, Survey response rate benchmark guide (2025) surveymonkey.com
Tech · Facts & sources
Survey Software facts & stats
4 sourced facts about survey software and online survey tools, each with the context behind the number. 4 more are in today's round and appear here after it closes.
Going deeper
What had the typical response rate for Pew Research Center telephone surveys fallen to by 2018?
Answer6%
It was 7% in 2017, after holding steady around 9% for several years.
Source: Pew Research Center, Response rates in telephone surveys have resumed their decline (2018) pewresearch.org
Expert level
What was the average response rate for surveys sent by SMS text on SurveyMonkey in 2025?
Answer18.54%
In-app surveys via mobile SDK averaged 34.37%.
Source: SurveyMonkey, Survey response rate benchmark guide (2025) surveymonkey.com
What was the average response rate for offline or kiosk (in-person) surveys on SurveyMonkey in 2025?
Answer57.49%
Audience panel surveys, where respondents are recruited to take part, averaged 91.61%.
Source: SurveyMonkey, Survey response rate benchmark guide (2025) surveymonkey.com
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